“United Airlines under fire after passenger dragged from plane; officer put on leave.” … I do not care if this was done ‘by the book’ … no one with a sense of humanity and respect for a fellow human would behave this way or condone this action in any way!!
#BoycottUnited …
This story is about businesses facing up to the reality that developing a healthy positive work/ business culture where the consumers and the employees are treated with respect and dignity have to be part of its risk management plans. Making this a priority should be as important as improving revenues, market shares and profits. This pro-active practice would be an insurance policy towards corporations avoiding real damage done to its branding with all the negative associated consequences like bad publicity going viral, dramatic loss of reputation, customers, market share and revenues. In short, businesses which forget the importance of providing its customers with an outstanding positive experience and at the expense of valuing its employees, will eventually lose its lucrative branding and possibly could place its very existence in peril.
Remember the story about a family vacationing at a famous hotel on Disney property where a child was dragged into nearby waters by an alligator. The news…
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The incident on United Airlines has been headlined here for two days now, especially as they have now lost a billion dollars over this event. They need to carefully look at their practice of overbooking, and about they they treat their passengers.
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There’s no excuse for this behavior whatsoever, in my book … I imagine myself in that spot … un-freaking-believable! Only in the ‘new America’ … Arrgghh
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