Southwest, southwest … “still concerned something else will come up…because it’s Southwest.”

In case you haven’t heard, Southwest Airlines was overwhelmed by last week’s winter storm because of their outdated technology and preference to make shareholders more comfortable than employees and customers and canceled over 13,000 flights.
I had two friends scheduled to fly Southwest this week. Rob, flying from California, actually arrived but was three hours late. Chris, flying from Milwaukee, gave up and rented a car and drove from Wisconsin to Washington National Airport where his car was parked on Tuesday. I’m glad they both arrived in Virginia…eventually…because we went out for Korean BBQ last night (I had the Korean fried chicken which made us ask, “What makes Korean fried chicken Korean other than it being made by a Korean?”. It was very crunchy), but a lot of other people weren’t so lucky. Thousands have been stranded in airports across the nation, with many booking flights on other airlines, renting…
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